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Director, Business Process Validation

Bethesda, MD $58.46-77.95/Hour Immediately Allows Partial Remote Work

Job Number

  • Job Number MARRIOTT-JB-105
  • Highlights

    • Job Number MARRIOTT-JB-105
    • Location Bethesda, MD
    • Pay Rate $58.46-77.95/Hour
    • Date Posted Apr 24, 2024
    • Start Date Immediately
    • Number of Positions 1
    • Remote Position Type Allows Partial Remote Work


    • MS Powerpoint
    • MS Excel
    • Data Analysis
    • analytical skills



    NOTE:  This is a FLEX Associate Engagement  

    Position type: Full-Time


    The FLEX Director, Business Process Validation (BPV), plays a pivotal role in coordinating testing efforts across multiple teams and release trains within Digital + Technology Transformation (DTT). They are responsible for designing project plans, executing roadmaps, and providing project management to ensure the successful implementation of DTT. This role involves leading the evaluation of test cases, maintaining standards, and providing insights to inform testing strategy. Additionally, the director collaborates closely with various stakeholders, including business and user testing teams, to drive alignment, identify risks, and optimize testing processes.


    Role Responsibilities/Duties:

    • Coordinate testing readiness across teams and release trains, identifying and mitigating risk areas.
    • Lead efforts to understand the testing landscape and User Acceptance Testing (UAT) across DTT domains.
    • Develop and maintain detailed project plans, ensuring transparency and effective communication.
    • Collect and refine user test cases, reconciling them against the business process validation test plan.
    • Facilitate coordination and meetings among testing teams to drive consistency and standards across Business Testing.
    • Act as a liaison between BPV, other testing teams, and business teams to establish new standards and processes.
    • Conduct reporting and analysis of test cases, evaluating gaps, and prioritizing actions.
    • Provide transparency on business testing test plans and cases, collaborating with Business Readiness and other testing teams on planning activities.



    • Bachelor's degree in Business Administration, Marketing, or related field, with 6+ years of relevant experience demonstrating career growth and exceptional performance; or 8+ years of relevant professional experience.
    • 5 or more years of Lodging/hospitality industry experience.
    • Extensive experience in project management, communications, and data analysis.
    • Demonstrated leadership experience, including team management.
    • PMP Certification and/or MBA preferred.
    • Strong analytical skills, ability to work with large datasets, and proficiency in MS Office Suite, Jira, and Smart Sheet.
    • Experience influencing executives and delivering results in dynamic environments.
    • Excellent written and oral communication skills.



    • Ability to develop and enforce program governance.
    • Strong team-building and collaboration skills.
    • Proven track record of managing complexity and ambiguity.
    • Detail-oriented with a focus on alignment with organizational objectives.
    • Ability to make independent decisions and drive projects forward.
    • Proficiency in synthesizing and simplifying complex data sets for communication purposes.


    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


    FLEX employees will accrue .03334 hours of paid leave for every hour worked and be eligible to receive minimum of 9 holidays annually.


    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.


    Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for remote positions.


    The application deadline for this position is 14 days after the date of this posting, May 8th, 2024.

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    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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    If you are an individual with a disability and need assistance completing the online application, please call 301-581-1400. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to HQAFFIRMATIVEACTION@MARRIOTT.COM . "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.