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Manager, Group Distribution

Bethesda, MD $44.19-58.91/Hour Immediately Allows Partial Remote Work

Job Number

  • Job Number MARJP00082634
  • Highlights

    • Job Number MARJP00082634
    • Location Bethesda, MD
    • Pay Rate $44.19-58.91/Hour
    • Date Posted Feb 12, 2024
    • Start Date Immediately
    • Number of Positions 1
    • Remote Position Type Allows Partial Remote Work

    Skills

    • MS Office
    • Marsha
    • One Yield
    • communication skills
    • Organizational Skills

    Description

    JOB SUMMARY

    NOTE:  This is a FLEX Associate Engagement  

    Position type: Full-Time

     

    The Group Distribution Products Manager oversees initiatives impacting the group, meetings & events segment, providing crucial business support related to group distribution and digital products. This role involves executing updates to documentation, supporting project work, and assisting in Marriott's Digital and Technology Transformation.

     

    Role Responsibilities/Duties:

    • Audit, organize, and update support resources such as Knowledge articles, SOP database, and training materials.
    • Track technology and business process gaps and enhancements for resolution.
    • Assist in instant book product setup, channel auditing, and content management.
    • Review and address escalated tickets on Marriott Service Portal.
    • Monitor Group Distribution-related inboxes and offer global associates support as necessary.
    • Attend and actively participate in relevant meetings.
    • Take initiative and work autonomously when required.
    • Collaborate with internal partners and stakeholders to align with business strategies.
    • Maintain positive working relationships with internal customers and department leaders.

     

    Qualifications:

    • Bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related field from an accredited university.
    • 2+ years of relevant professional experience in sales and catering, event management, group rooms management, or revenue management, or 3+ years of similar experience.
    • Exceptional organizational skills and ability to manage multiple tasks effectively.
    • Proficiency in Microsoft Office suite, particularly Excel and PowerPoint.
    • Strong presentation skills with the ability to convey ideas clearly and concisely.
    • Demonstrated career growth and consistent exceptional performance.
    • Experience in the lodging/hospitality industry across multiple brands.

     

    Competencies:

    • Ability to work with Siebel (CI/TY, SFAWeb) and other relevant platforms such as Empower Sales, One Yield, MARSHA, HPP, and EPIC.
    • Familiarity with ServiceNow (Marriott Service Portal) and Smartsheet templates/forms.
    • Strong analytical skills to analyze information and propose effective solutions.
    • Effective time management and organizational abilities.
    • Excellent communication skills for conveying results, issues, and accomplishments clearly and effectively.
    • Proficient problem-solving skills with a structured approach to decision-making and follow-up.

     

    Core Work Activities:

    • Maintain accurate and timely reporting, meeting delivery deadlines consistently.
    • Manage and implement assigned work and projects efficiently.
    • Provide technical expertise and support to stakeholders both within and outside the department.
    • Keep abreast of industry developments and apply new knowledge to job tasks.
    • Utilize problem-solving methodologies for decision-making and follow-up.

     

    Additional Responsibilities:

    • Provide timely information to supervisors and colleagues through various communication channels.
    • Demonstrate confidence, energy, and enthusiasm in work activities.
    • Keep leaders informed of relevant information in a timely manner.
    • Effectively manage time and conduct activities in an organized manner.
    • Present ideas, expectations, and information concisely and clearly.
    • Perform other reasonable duties as assigned by the manager.

     

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

     

    FLEX employees will accrue .03334 hours of paid leave for every hour worked and be eligible to receive minimum of 9 holidays annually.

     

    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrolment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

     

    Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for remote positions.

     

    The application deadline for this position is 14 days after the date of this posting, Feb 26th, 2024.

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