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POS Software Application Support Engineer

Bethesda, MD $50-54/Hour Immediately Allows Remote Work

Job Number

  • Job Number MARJP00082108
  • Highlights

    • Job Number MARJP00082108
    • Location Bethesda, MD
    • Pay Rate $50-54/Hour
    • Date Posted Jan 25, 2024
    • Start Date Immediately
    • Number of Positions 1
    • Remote Position Type Allows Remote Work


    • Scripting
    • PowerShell
    • POS



    NOTE:  This is a FLEX Associate Engagement  

    Position type: Full-Time


    The Senior POS Systems Specialist is a technical expert specializing in F&B Point of Sale systems, specifically Oracle Simphony. With expertise in configuration, deployment, and interface management, this role collaborates with cross-functional teams to ensure scalable, resilient, and high-performance POS systems at Marriott. The specialist contributes to a multi-year modernization roadmap, conducts research, and implements cutting-edge technologies to meet current and future POS requirements.


    Role Responsibilities/Duties:

    • Functions as a technical expert with F&B Point of Sale used by Marriott. This includes Oracle Simphony, Toast, and several other POS.
    • Desirable skills include configuration and deployment, above property reports and exports, interfaces between POS and other systems such as PMS, shell scripting, and general knowledge of related computer technologies in a large enterprise environment.
    • Researches and resolves complex issues related to Property POS systems at Marriott.
    • Collaborates with Product, Engineering, L2 support and Hotel-Ops teams to ensure the systems deployed are scalable, resilient, and performing.
    • Works with multiple products & engineering teams to deliver incremental value against a multi-year modernization roadmap.
    • Performs or assists with research, analysis, design, creation, and implementation of applications to meet current and future POS requirements.
    • Helps develop proof-of-concept implementations to evaluate cutting-edge technology to drive and meet Marriott business & technology objectives.
    • Communicates upward to superiors and laterally to other departments.



    • Bachelor's or Graduate degree preferred.
    • 5-7 years of experience in support, installation, management, and configuration of Marriott POS systems.
    • In-depth knowledge of Oracle Simphony.
    • Proficiency in configuration and deployment.
    • Experience with interfaces between POS and other systems, shell scripting, and related technologies.
    • Strong problem-solving skills and ability to resolve complex issues.



    • Technical Expertise: In-depth knowledge and expertise in F&B Point of Sale systems.
    • Collaboration: Ability to collaborate with cross-functional teams for system scalability and resilience.
    • Project Management: Work with multiple teams to deliver incremental value against the modernization roadmap.
    • Innovation: Drive and implement cutting-edge technology to meet business objectives.
    • Communication: Effective communication upward and laterally to ensure seamless collaboration.
    • Problem-Solving: Strong analytical and problem-solving skills to resolve complex issues.


    Travel: Very occasional travel may be needed for events in Bethesda or POS installations at US hotels, scheduled well in advance.


    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


    FLEX employees will accrue .03334 hours of paid leave for every hour worked and be eligible to receive minimum of 9 holidays annually.


    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrolment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.


    Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for remote positions.


    The application deadline for this position is 14 days after the date of this posting, 8th Feb, 2024.

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    Marriott participates in the Electronic Employment Eligibility Verification Program.

    This Employer Participates in E-VERIFY ENGLISH/SPANISH (PDF)

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    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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    If you are an individual with a disability and need assistance completing the online application, please call 301-581-1400. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to HQAFFIRMATIVEACTION@MARRIOTT.COM . "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.