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Senior User Experience Designer

Bethesda, MD $60-68/Hour Immediately Allows Remote Work

Job Number

  • Job Number MARJP00083379
  • Highlights

    • Job Number MARJP00083379
    • Location Bethesda, MD
    • Pay Rate $60-68/Hour
    • Date Posted Mar 20, 2024
    • Start Date Immediately
    • Number of Positions 1
    • Remote Position Type Allows Remote Work


    • mobile app design
    • UX / UI
    • E-Commerce
    • User Experience (UX) | Web Design



    NOTE:  This is a FLEX Associate Engagement  

    Position type: Full-Time


    Join Marriott International, a Fortune 100 Best Companies to Work For®, as the Senior Manager of User Experience & Design. Lead our dynamic team in crafting exceptional digital experiences for one of the world's premier hospitality brands. This role focuses on designing loyalty-centric web products with a data-driven approach, optimizing enrollment, onboarding, and member engagement.


    Role Responsibilities/Duties:

    • Design loyalty-focused web products, aligning with short-term tactical and long-term strategic objectives.
    • Collaborate with cross-functional teams to deliver exceptional digital experiences.
    • Provide design direction to internal and external designers, ensuring high-quality outcomes.
    • Champion user-centric design principles while driving enrollment and member retention.
    • Communicate effectively through compelling visuals and deliverables.
    • Produce sketches, wireframes, personas, journey maps, and prototypes as needed.
    • Utilize industry best practices to inform design decisions and recommendations.
    • Stay abreast of industry trends, continuously updating skills and applying new knowledge.



    • 5+ years of relevant experience in digital product design.
    • Bachelor's degree or equivalent experience.
    • Proficiency in interaction design and visual design.
    • Experience with large-scale global digital products within the commerce space.
    • Strong understanding of enrollment optimization and member retention strategies.
    • Familiarity with customer segmentation and personalization.
    • Proven ability to deliver concepts and prototypes across multiple platforms.
    • Superior communication and presentation skills.



    • Leadership and influence in cross-functional teams.
    • Strong negotiation and persuasion abilities.
    • Ability to manage multiple projects in a fast-paced environment.
    • Self-confidence and enthusiasm in promoting UX best practices.
    • Adaptability to Agile/SAFE development methodologies.
    • Effective collaboration with various user experience disciplines.


    Nice to Have:

    • Experience with Agile/SAFE development methodologies.
    • Superior communication and interpersonal skills. 


    Core Work Activities:

    • Produce sketches, wireframes, and prototypes as needed for communication and visualization.
    • Provide subject matter expertise on key functional systems to guide strategic initiatives.
    • Reference and contribute to the Design System Manager for consistent design elements.
    • Ensure quality experience on live digital products through user acceptance testing.
    • Stay updated on industry trends and apply new knowledge to strategic opportunities.
    • Collaborate with various user experience disciplines to enhance digital touchpoints.


    Managing Work, Projects, and Policies:

    • Provide accurate time estimates for project planning.
    • Meet deadlines and report impediments promptly.
    • Manage multiple assignments effectively.
    • Accept and provide constructive critique professionally.
    • Communicate regularly and transparently with teammates.


    Additional Responsibilities:

    • Develop relationships with other teams to advance initiatives.
    • Present work with clarity and confidence.
    • Perform other duties as assigned by manager.


    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


    FLEX employees will accrue .03334 hours of paid leave for every hour worked and be eligible to receive minimum of 9 holidays annually.


    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.


    Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for remote positions.


    The application deadline for this position is 14 days after the date of this posting, April 3rd, 2024.

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    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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    If you are an individual with a disability and need assistance completing the online application, please call 301-581-1400. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to HQAFFIRMATIVEACTION@MARRIOTT.COM . "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.